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Crisis Response & Prevention Services

When a youth has run away, refuses to return home, or has been locked out of their home by a parent or guardian, Youth Crossroads is there to help.

YC staff responds in-person to local schools and police departments in the Berwyn, Cicero, Forest View, Oak Park, River Forest, and Stickney communities in a timely manner to help families begin to address the current crisis with the goal of returning the youth home. Services are provided under a Comprehensive Community-Based Youth Services (CCBYS) grant from the Illinois Department of Human Services.

A crisis situation is defined as a youth, age 11 to 17, who has (1) run away and is refusing to return home, (2) been locked out of their home by their parent or legal guardian, or (3) is reported to police as being ungovernable. A Crisis Counselor is available 24 hours / 365 days a year to respond in these situations when other options have been exhausted. The goal of YC crisis response services is to reunify the youth with his / her family, when it is appropriate, and help stabilize the immediate crisis which caused the situation to occur.

Support and guidance services are offered to parents who are waiting for their youth to return home. Continued counseling services are also available to the youth and parents after the initial crisis is stabilized to further address family identified problems.

For more information, contact us at 708.484.7400.